Business made simple with
sales order management software
Speed up your sales processes with our comprehensive sales order management system. Whether you import orders from online selling platforms or create them manually, speed is everything. You need to be able to act fast, and make sure orders go straight to processing and delivery every time. Khaos Control’s OMS does just that.
Our order management software is built into both Khaos Control’s on-premise ERP solution and Khaos Control Cloud. You can also add eCommerce functionality with our Khaos Control Web eCommerce solution.
Built with Small Businesses in Mind
Business management software can be a huge and daunting expense for small businesses, but Khaos Control’s OMS starts at just £50 per user per month. You pay on a per-user basis, rather than for specific features, which means the software can scale with your business.
For this, you get access to all the features of Khaos Control’s powerful order management software – there is no need to pay for additional features or functionality. So, whatever the size of your business, you can streamline processes, deliver standout customer service and manage invoicing & accounting with ease.
How It Helps in Your Sector
Keeping costs down and productivity and efficiency up can be a big challenge for manufacturing businesses. With Khaos Control’s order management software, you can speed up order processing, reduce errors, plan inventory and streamline workflows, all in one easy-to-use, integrated solution.
- Streamline production workflows – Manage everything from simple builds to complex, multi-level assemblies seamlessly.
- Empower your team – Give your team the tools they need to increase sales, maintain quality, meet regulations, and hit deadlines.
- Make informed decisions – Use real-time insights into production schedules and supplier lead times to plan capacity.
- Consistent accuracy and performance – Reduce errors and maintain operational excellence year-round. “Reliable results, every time.”
- Scale with your business – Connect with online trade stores and EDI systems, and adapt as your business grows or workflows change.
With Khaos Control’s OMS, retail and ecommerce businesses can achieve faster order processing, better inventory management, and improved customer satisfaction, all within a unified platform.
- Integrate across all channels: Seamlessly manage orders across various platforms, including online stores and marketplaces, pulling them all into a single system.
- Get real-time stock visibility: Access up-to-date inventory levels across multiple locations, enabling informed decision-making and preventing stockouts.
- Automate order processing: Speed up order fulfilment by automating tasks such as promotions, pricing, and customer data retrieval, reducing manual errors.
- Customise workflows: Tailor order fulfilment processes to meet specific business needs, enhancing efficiency and customer experience.
Access anytime, anywhere: Khaos Control Cloud is accessible from anywhere with an internet connection, removing the need for on-premise infrastructure.
Khaos Control’s Order Management System (OMS) offers wholesale distribution businesses a comprehensive, unified solution to streamline operations and enhance customer satisfaction.
- Centralise order processing– Manage orders from multiple channels within a single platform, ensuring consistency and reducing manual errors.
- Manage inventory efficiently – Gain up-to-date insights into inventory levels across various locations, enabling you to make informed decisions and manage stock efficiently.
- Optimise warehouse operations – Advanced warehouse management features such bar-code scanning, batch control, and configurable layouts improve picking and packing efficiency.
- Manage multiple warehouse locations – Stock transfers and order fulfilment across sites are easily managed, enhancing flexibility and responsiveness.
- Integrate CRM & accounting – Use built-in customer relationship management and accounting tools to streamline operations and improve customer service.
Khaos Control’s Order Management System (OMS) helps clothing and apparel businesses manage complex product ranges, seasonal collections, and fast-moving stock with ease.
- Centralise order processing – Consolidate orders from eCommerce, retail, and wholesale channels to ensure accuracy across sizes, colours, and styles.
- Manage inventory in real time – Track stock levels of different SKUs, sizes, and colours across multiple locations to avoid overselling popular items.
- Optimise picking, packing, and dispatch – With barcode scanning, batch control, and configurable layouts designed for apparel, warehouse management is easy.
- Manage seasonal ranges and product variants: Efficiently handle multiple SKUs, sizes, colours, and seasonal collections to ensure the right stock is available at the right time.
- Integrate CRM & accounting – Coordinate customer orders, returns and payments efficiently, improving service for both retail and wholesale clients.
Powerful Features to Streamline Multichannel Sales Management
Promotions
Manage promotions, flexible pricing and secure payments with full integration and automated reconciliation tools.
Inventory Management
Streamline stock, back‑orders, returns and barcode scanning with powerful inventory controls.
CRM
Build (and maintain) better customer relationships with integrated CRM tools for sales, marketing, and support automation.
Returns
Quickly and easily create, process, and manage your customers’ and suppliers’ returns, making refunds and exchanges hassle-free for all concerned.
EPOS
Deliver seamless in-store sales with integrated payments, real-time stock updates, and customer insights.
Multichannel Support
Unify and streamline product, order, and customer management across all online and offline sales channels.
30+ Powerful Marketplace Integrations to Help You Sell More
See how Sales Management software can transform your business
Fast sales order processing
Create a seamless sales experience – for both you and your customers.
However you take your sales, whether it’s over the phone, at events or via traditional mail-order, our sales management solution allows you to process your orders quickly and efficiently from beginning to end. It offers access to real-time stock levels, allows automation of promotions and special offers and delivers powerful customer relationship management (CRM) capabilities.
Information at your fingertips
Maximise every sales opportunity with real-time information when and where you need it. From customer order histories to delivery dates for out-of-stock items, to upsell and cross-sell opportunities, all the data you need is visible on one single screen.
You can also check out and update customers’ CRM records as part of the same seamless process, and with our Lost Demand feature, you can keep track of lost sales opportunities due to unavailable stock, allowing you to plan procurement more effectively.
Automated Proforma Invoicing
Many trade companies require the ability to place orders on Proforma Terms. This is when an invoice is raised prior to the goods being picked, packed, and despatched, so the customer has an invoice they can make payment against before you process the order.
Managing such a process manually can be time-consuming and error-prone, which is where our sales management software comes in. Once payment has been received, Proforma orders can be converted into fully paid sales orders and are available to be processed.
A more integrated way of working
Our sales order management software introduces a smarter way of working. Not only does your sales order process feed into the rest of the system, but both of our solutions also have payment and courier integrations, so you’ll have the freedom to deliver all over the world, as well as the freedom to process payments through several providers.
Integrating your payment provider with your ERP system allows you to optimise your order-taking processes. Our order management software integrates with Opayo, Credit Call, Verifone, and a range of other payment providers, ensuring that your payments can be managed seamlessly from your back-office system.
Back order management and stock assignment
Optimising your stock holding and taking advantage of just-in-time (JIT) supply chains can be key to ensuring that you offer the breadth and quality your customers demand.
Our solutions enable the management of back orders and prioritisation of stock assignments. Customers get what they want quickly, and you reap the business growth benefits of the efficiencies gained from integrated OMS software.
Frequently Asked Questions
Sales order management software streamlines the entire order process, from order processing and inventory tracking to fulfilment and invoicing. It automates workflows, ensures accurate stock and pricing, provides real-time visibility, and integrates with supplier and sales channels, helping businesses reduce errors, save time, and improve customer satisfaction.
We offer two main ERP solutions which include order management functionality. Khaos Control is our on-premise system, designed mainly for larger businesses. Khaos Control Cloud, meanwhile, is our cloud-based solution, which is ideal for small-to-medium businesses as there is no expensive hardware installation or maintenance required.
However, both systems operate on a cost per user basis, so as your business grows, our OMS scales with you.
Yes. Khaos Control’s order management software seamlessly integrates with over 30 marketplaces, fulfilment platforms and payment gateways, including WooCommerce, Adobe Commerce (Magento), Stripe and Opayo.
If you can’t see your software on our integrations page, our team will work with you to build a bespoke integration. Alternatively, you can create your own using our third-party API.
Both! We offer two powerful ERP solutions, Khaos Control and Khaos Control Cloud. Khaos Control is our enterprise software, which is server-based and designed for larger businesses, while Khaos Control Cloud is our cloud-based solution, designed for SMEs.
There is also Khaos Control Hybrid, which combines the benefits of cloud and on-premise, along with our eCommerce solution, Khaos Control Web.
Absolutely! To ensure the most seamless experience for customers, we have a dedicated project team that looks after each Khaos Control account. So, whether your business is switching from another ERP software provider or starting entirely from scratch, our team will be there every step of the way.